Lower (lifetime) Cost: A lower product cost or a lower end-user lifetime cost of ownership.
Performance: Provides the outcome and level of performance that corresponds to the “job-to-be-done” of a client (e.g. equipment up-time, output etc.). Models of product-service systems are included.
Access: On-demand availability, flexibility, and a wider selection of options. Pay-as-you-go, rental, and lease are some of the options.
Sustainability: Provides a customer-valued outcome related to sustainability (environmental, social etc.)
Value delivered to a “vertical client” outside of the main value chain is referred to as co-value.